![]() Following this process correctly will help ensure better, faster diagnosis and fewer come-backs. So, what is ASSERT and Satisfy? Simply stated, it is a 7-step, disciplined approach to problem solving and customer satisfaction. It does this by creating a unique work order for each customer case that stores information about the customer complaint, cause and correction. This powerful new version not only aids diagnosis, but also provides a step by step process you can follow to ensure total customer satisfaction. ![]() It uses the ASSERT and Satisfy troubleshooting methodology to help diagnose both EFI and non-EFI systems. Introduction to ASSERT and Satisfy Digital Wrench 3.0 was specifically designed to help technicians “fix it fast and right the first time”. Start Data Recording, (press the \"Go Esc Button\"). EscSensor Data Screen Keyboard Functions Press this Key X To perform this function Mark a point on the Data Recorder, (press Button\"). ![]() Stop Data Recording, (press the \"Stop Button\"). Arrow Keys together Mark a point on the Data Recorder, (press X the \"Mark Button\"). Arrow Keys together Move the Second Chart to the previous Alt and Left item in the list. Move the Second Chart to the next item in Alt and Right the list.
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